Workforce Management — Security Staffing Operations
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A workforce management platform built for a security staffing company that coordinates guard assignments and job orders. What began as a small bug-fix engagement grew into a full digital transformation of the company's operations. The platform is completed, production-ready, and live, with DevExcel providing ongoing support.
Product Details
- Industry:
- Workforce Management
- Region:
- USA
- Duration:
- 2 Years
- Year:
- 2023
Tech Stacks
- Flutter
- NestJS
- Next.js
Problem
Before the rebuild, company onboarding, job order creation, and guard assignments were handled 100% manually through phone calls. This created severe administrative strain from the total lack of digital automation, and the existing legacy portal was basic and error-prone.
Our Solution
DevExcel architected a custom admin portal automating 80% to 90% of the tactical and operational workflows previously handled by phone. The portal was integrated directly with QuickBooks so billing, invoicing and job data move between the two systems without re-keying, and DevExcel has continued providing active technical support post-launch.
Developed Features
- Custom admin portal automating onboarding and job order workflows
- Automated guard assignment management
- QuickBooks integration for billing and invoicing
- Web, iOS, and Android platform access
- Ongoing technical support and maintenance
What This Engagement Produced
Started as a scoped bug-fix engagement and became the company's operating platform, with DevExcel still supporting it in production.
Delivered scope
Guard assignments and job orders are coordinated in the platform rather than across phone, spreadsheet and paper.
Delivered scope
Delivered to production-ready and live, not to handover-and-hope.
Delivered scope
“Delivered scope” describes what was built and shipped, taken from our own build record. It is not a measured client result, and we do not publish it as one. Where a client has documented and confirmed a figure, it appears above as a verified result with the number attached.
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